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What is Smart Diagnostics ?

Updated: Dec 30, 2021

Smart diagnostics is a new unconventional way to manage your SAP SuccessFactors System. Our subscription allows you to significantly reduce your SAP aftercare or day to day support costs by providing one simple and affordable monthly solution which can be used to support you in your sucessfactors journey.

What are the key benefits of adopting this particular model?

No more complicated after care subscription packages

Have you just implemented your system and exhausted your aftercare option? or simply feel you have the expertise to manage your system in-house and do not want to engage a full time SAP Partner?

Smart diagnostics allows you to purchase a monthly subscription that acts as a buffer for you and your team. You can ask an unlimited amount of system related questions or ask us to delve deeper into your system finding out system errors. The beauty of this is if you have a consultant onsite who can fix the issue but may not know how we will provide the answer.


Smart diagnostics allows great flexibility, paying one simple fixed monthly cost a month. Rolling contract on a month to month basis with only a 3 month minimum commitment.

Minor system fixes

There is an issue that cant be fixed in-house. You can use your Smart Diagnostics subscription to request minor fixes within the system.

To find out more about our smart diagnostic package click here or email us at

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